599 owner complaints filed with the United States safety regulator · top issue: Steering · verdict AVOID 10/100
“These new Jeep Wrangles came from the factory with an aluminum steering box and Jeep has made 8 new steering boxes to try to fix the "wondering" steering issue but has not made any recalls. This is a safety issue because while driving down the road if you hit the smallest of bumps the Jeep will be sent into oncoming traffic in cases. They are impossible to drive on little 2 lane roads that has a lot of semi traffic a”NHTSA complaint, 2020 Jeep Wrangler owner
“While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my ca”NHTSA complaint, 2020 Jeep Wrangler owner
“Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.”NHTSA complaint, 2020 Jeep Wrangler owner
| Reported | Component | Summary |
|---|---|---|
| 10/09/2020 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jee |
| 24/01/2020 | Suspension:Front:Control Arm:Lower Arm | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned. |
| 26/08/2021 | Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings SAFETY | Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment. |
| 28/01/2021 | Power Train:Clutch Assembly | Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture. |
| 03/03/2020 | Power Train:Clutch Assembly | Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture. |
| 25/08/2022 | Back Over Prevention:Display Function | Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to com |
| 13/10/2022 | Fuel System, Gasoline:Delivery:Fuel Pump SAFETY | Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stal |
| 23/02/2023 | Power Train:Clutch Assembly | Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture. |
| 23/03/2023 | Structure:Frame And Members | Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak. |
| 05/09/2024 | Electrical System: Instrument Cluster/Panel SAFETY | Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to |
On the federal record it scores 10/100: 599 owner complaints (99.83 per year on the road) and 12 recall campaigns, 4 touching safety-critical systems.
The most-reported component in NHTSA complaints is Steering, with 237 of 615 categorised reports.
The 2020 Jeep Wrangler scored 10/100 on the federal record.