599 owner complaints filed with the United States safety regulator · top issue: Steering · verdict AVOID 40/100
“These new Jeep Wrangles came from the factory with an aluminum steering box and Jeep has made 8 new steering boxes to try to fix the "wondering" steering issue but has not made any recalls. This is a safety issue because while driving down the road if you hit the smallest of bumps the Jeep will be sent into oncoming traffic in cases. They are impossible to drive on little 2 lane roads that has a lot of semi traffic a”NHTSA complaint, 2020 Jeep Wrangler Unlimited owner
“While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my ca”NHTSA complaint, 2020 Jeep Wrangler Unlimited owner
“Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.”NHTSA complaint, 2020 Jeep Wrangler Unlimited owner
On the federal record it scores 40/100: 599 owner complaints (99.83 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Steering, with 237 of 615 categorised reports.
The 2020 Jeep Wrangler Unlimited scored 40/100 on the federal record.