358 owner complaints filed with the United States safety regulator · top issue: Service Brakes · verdict AVOID 17/100
“2019 Jeep grand Cherokee, noticed to have leaking water pump, engine showed no signs of overheating. Water pump and thermostat changed due to a small fluctuating of temp gauge but never over the half way mark. Took it in for diagnostics, which, after reading many reviews of ongoing issues with head gaskets in jeeps, even after Jeep said they remedy it in 2016, I asked for diagnostics done on my radiator and head gask”NHTSA complaint, 2019 Jeep Grand Cherokee owner
“One day after driving the vehicle around town and after we parked it in the garage, we noticed a large pool of oil on the garage floor. After taking it to a service station, for inspection, we were told that the oil leak was caused by a cracked plastic oil cooler. We were told if we had not noticed the oil leak, the engine could have locked up and caused a serious accident. The next day we were going to take the ve”NHTSA complaint, 2019 Jeep Grand Cherokee owner
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of t”NHTSA complaint, 2019 Jeep Grand Cherokee owner
| Reported | Component | Summary |
|---|---|---|
| 10/09/2020 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jee |
| 12/11/2020 | Engine And Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve) | Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to |
| 26/03/2020 | Power Train:Driveline:Differential Unit | Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the ge |
| 09/06/2022 | Fuel System, Diesel:Delivery:Fuel Pump SAFETY | Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into t |
| 09/06/2022 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to sta |
| 08/06/2023 | Engine And Engine Cooling | Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine t |
| 07/11/2024 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module SAFETY | Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the A |
On the federal record it scores 17/100: 358 owner complaints (51.14 per year on the road) and 7 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Service Brakes, with 116 of 439 categorised reports.
The 2019 Jeep Grand Cherokee scored 17/100 on the federal record.