800 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 5/100
“I was on the highway and the truck escalated in speed then it would decreased In speed . (61 mph to 45-41mph. Then it decreased speed all the way to a complete stop. Then burst into flames in front of truck. Truck made crackling sounds and proceeded to burn all the way back to the back seats of truck.”NHTSA complaint, 2013 Jeep Grand Cherokee owner
“On 5/18/26 at 6:45 am Eastern Time While driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the subframe snapped off entirely, causing a catastrophic suspension failure and a sudden, total loss of vehicle control. This is a severe structural safety hazard”NHTSA complaint, 2013 Jeep Grand Cherokee owner
“Car parked in driveway, passenger Active Head Restraint deployed overnight while parked. Plastic mold holding the latch pin in place is destroyed. Broke into pieces. The latch pin in pic1.jpg is still secured in the lock position. The computer is not throwing codes of deployed headrest, the computer thinks everything is fine. Pic3.jpg has a picture of the driver headrest, NOT deployed. The headrest are designed to ”NHTSA complaint, 2013 Jeep Grand Cherokee owner
| Reported | Component | Summary |
|---|---|---|
| 14/11/2019 | Electrical System SAFETY | Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pum |
| 10/07/2017 | Electrical System:Alternator/Generator/Regulator SAFETY | Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic powe |
| 19/10/2017 | Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger | Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The |
| 18/09/2017 | Service Brakes SAFETY | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the |
| 01/04/2014 | Service Brakes SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake boos |
| 28/12/2015 | Electrical System:Wiring SAFETY | Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lam |
| 02/07/2014 | Electrical System:Wiring SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for th |
| 27/02/2015 | Electrical System SAFETY | Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Dura |
| 04/03/2014 | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Aler |
| 08/10/2014 | Electrical System:Alternator/Generator/Regulator SAFETY | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, an |
On the federal record it scores 5/100: 800 owner complaints (61.54 per year on the road) and 10 recall campaigns, 9 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 374 of 848 categorised reports.
The 2013 Jeep Grand Cherokee scored 5/100 on the federal record.