685 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 40/100
“In September 2025, the vehicle was shaking upon idle when we started it. We did a test and learned it was somehow losing coolant. We took it to a mechanic who discovered it was burning coolant in the 5th cylinder. They diagnosed the issue as blown head gaskets caused by the engine being machined incorrectly by the manufacturer. This resulted in the need for a short block removal and replacement, resurfacing the cylin”NHTSA complaint, 2018 Jeep Grand Cherokee SRT owner
“The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa”NHTSA complaint, 2018 Jeep Grand Cherokee SRT owner
“Rockers & cam shaft are worn and making ticking noise. I only have 86k on my 2018 Jeep Grand Cherokee, and am diligent with upkeep on the maintenance. This is a very known issue and should be recalled as I have not driven it anymore to prevent further damage to the engine, and also don't have the funds to fork out almost 5k.”NHTSA complaint, 2018 Jeep Grand Cherokee SRT owner
On the federal record it scores 40/100: 685 owner complaints (85.62 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 281 of 735 categorised reports.
The 2018 Jeep Grand Cherokee SRT scored 40/100 on the federal record.