30 owner complaints filed with the United States safety regulator · top issue: Unknown Or Other · verdict CAUTION 46/100
“The car started having engine issues. Car wouldn’t start. Had it towed to the dealership which replaced the engine after the dealership had it for a month. Then one week after the the engine was replaced the vehicle was having issues again. Replaced PCM”NHTSA complaint, 2025 Jeep Grand Cherokee L owner
“The contact owns a 2025 Jeep Grand Cherokee L. The contact stated that while driving 65 MPH, the engine surged and RPM revved above 7,000 RPM, and the vehicle failed to accelerate as needed. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond, and the transmission failed to respond. The contact stated that there were several unknown warning lights illuminated. The contact pul”NHTSA complaint, 2025 Jeep Grand Cherokee L owner
“Infotainment system glitch Screen blacks out Auto start/stop doesn’t work Key fobs glitch Vehicle jerks (I’m guessing it’s sensing something that isn’t there, but no one seems to know) Doors unlock themselves Alerts “key fob not detected” while driving and while parked”NHTSA complaint, 2025 Jeep Grand Cherokee L owner
| Reported | Component | Summary |
|---|---|---|
| 21/05/2026 | Air Bags: Air Bag/Restraint Control Module:Software SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the |
On the federal record it scores 46/100: 30 owner complaints (30 per year on the road) and 1 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Unknown Or Other, with 15 of 48 categorised reports.
The 2025 Jeep Grand Cherokee L scored 46/100 on the federal record.