38 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 70/100
“No warning lamps were displayed relating to the recall. I was hit from behind while driving between 60 and 70MPH. I lost control and spun around twice before violently hitting a guard rail, perpendicular to the driver's side of my vehicle. The side/door airbags failed to deploy. My neck was thrown into the seatbelt and door. I suffered from partial vocal cord paralysis, tinnitus, dysphagia, loss of hearing, pain, and”NHTSA complaint, 2024 Jeep Grand Cherokee L owner
“Dead Battery. The Telematics Bix Module (TBM) is failing to properly shut off when the car is parked. Therefore it induces a parasitic drain on the battery. We have had the battery replaced by the dealer. This problem is known to affect 2022-2025 models.”NHTSA complaint, 2024 Jeep Grand Cherokee L owner
“Significant electrical issues. Screens randomly turn off and flicker which prevents driver from being able to see vehicle status including speed. Vehicle also has built in charge pad which over heats and concerned could lead to wires melting and fire. Vehicle has spent multiple weeks at dealership for electrical issues but no solution has thus far been found. Viddeo shows flickering but shut off happens randomly and ”NHTSA complaint, 2024 Jeep Grand Cherokee L owner
On the federal record it scores 70/100: 38 owner complaints (19 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 16 of 47 categorised reports.
The 2024 Jeep Grand Cherokee L scored 70/100 on the federal record.