216 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 26/100
“Passenger seat lumbar air bag randomly over inflates and doesn't deflate to the point where the seat in not usable. This caused pieces in the rear of the passenger seat to bow out and push the plastic cover off, touching rear seat which holds a car seat for a 2 year old. This puts the passenger and rear seat passenger at risk along with possibly all passengers. This has been brought to a Jeep dealership and they ”NHTSA complaint, 2022 Jeep Grand Cherokee L owner
“Forward Collision Warning has been disabled since a forced OTA software update in August of 2024. Jeep has issued a STAR report to their dealers (S248A000013). Jeep acknowledges it is an issue, but fails to cover the remedy. Dealer wants $200+ to diagnose plus the cost of the software refresh. The system forces you to take the software update, removes a key safety feature, and then Jeep wants you to pay to restor”NHTSA complaint, 2022 Jeep Grand Cherokee L owner
“The dealership performed the backup camera safety recall (Jeep Recall 66B / NHTSA Campaign 24V436000), but the safety defect returned. The dealership is now refusing to re-repair the vehicle, falsely claiming the recall warranty has expired. The backup camera screen is blue and says camera is not available.”NHTSA complaint, 2022 Jeep Grand Cherokee L owner
| Reported | Component | Summary |
|---|---|---|
| 27/11/2024 | Air Bags:Side/Window SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags fro |
| 13/02/2025 | Equipment:Electrical:Infotainment:Video (Touch)Screen/Monitor/Unit SAFETY | Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview c |
| 29/01/2026 | Suspension:Rear:Springs:Coil Springs | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. |
On the federal record it scores 26/100: 216 owner complaints (54 per year on the road) and 3 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 73 of 246 categorised reports.
The 2022 Jeep Grand Cherokee L scored 26/100 on the federal record.