1,673 owner complaints filed with the United States safety regulator · top issue: Steering · verdict AVOID 32/100
“The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 55 MPH, the front driver’s side A-pillar trim had detached. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable a”NHTSA complaint, 2014 Ford Explorer owner
“The contact owns a 2014 Ford Explorer. The contact received the notification letter for NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the driver’s side exterior trim was loose. The vehicle was taken to the local dealer, and the contact was informed that the part was on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the line was busy. The failure mile”NHTSA complaint, 2014 Ford Explorer owner
“While sitting at a stop light, waiting to turn, the steering wheel went stiff, then I was forced to make the turn without the power steering. it started working again but made a very loud grindy noise. the noise has not gone away. I took it to a shop, and they assesed everything, and stated the power steering rack has a fault code, and that the inner tie rods are loose, along with they can hear the power steering rac”NHTSA complaint, 2014 Ford Explorer owner
| Reported | Component | Summary |
|---|---|---|
| 10/06/2019 | Suspension:Rear | Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension. |
| 28/08/2017 | Wheels:Hub | Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearing |
| 26/04/2016 | Suspension:Rear | Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that m |
| 10/11/2020 | Power Train:Axle Assembly:Axle Shaft | Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft |
| 15/07/2021 | Suspension:Rear | Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minne |
| 12/03/2021 | Suspension:Rear | Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, |
| 19/01/2024 | Structure:Body:Roof And Pillars | Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach. |
On the federal record it scores 32/100: 1,673 owner complaints (139.42 per year on the road) and 7 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Steering, with 496 of 1503 categorised reports.
The 2014 Ford Explorer scored 32/100 on the federal record.