26 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 92/100
“The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was”NHTSA complaint, 2021 Chrysler Pacifica Hybrid owner
“The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted. The dealer determined that the hybrid battery needed to be replaced. The vehicle was not repaired. The manufacturer was ”NHTSA complaint, 2021 Chrysler Pacifica Hybrid owner
“The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from being completed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a”NHTSA complaint, 2021 Chrysler Pacifica Hybrid owner
On the federal record it scores 92/100: 26 owner complaints (5.2 per year on the road) and 0 recall campaigns, 0 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 13 of 40 categorised reports.
The 2021 Chrysler Pacifica Hybrid scored 92/100 on the federal record.