125 owner complaints filed with the United States safety regulator · top issue: Engine · verdict AVOID 30/100
“I was driving and the vehicle stopped accelerating and the gear was in neutral. I pulled over and turned the car off then attempted to turn it on, but it would not turn over. All electrical was on, but the car would not start. This same thing happened two days prior twice within 10 min. of each other, but I was able to start the car those times. Due to the speed suddenly declining and being unable to accelerate on a ”NHTSA complaint, 2023 Cadillac Escalade owner
“Vehicle started making a horrendous noise, knock and squeeling noise while on the highway. Approximately 2 minutes later the check engine light came on and we completely lost power. Went from 70 to zero dead on the side of the NY Thruway rapidly. Vehicle was towed to the dealer where it was confirmed that an engine replacement was necessary. Engine previously passed PICO test and update to the oil cap was completed.”NHTSA complaint, 2023 Cadillac Escalade owner
“Engine stopped running while driving without any prior notifications, lights, or warnings. Car was stationary in the roadway while my wife tried repeatedly to restart the engine. After several tries the engine started and ran long enough to pull car off roadway. Car was inspected last year and procedures per recall notice where performed and was then deemed safe and reliable. Recall corrections did not fix the p”NHTSA complaint, 2023 Cadillac Escalade owner
| Reported | Component | Summary |
|---|---|---|
| 08/12/2022 | Exterior Lighting:Lighting Control Module:Software | General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, |
| 20/09/2023 | Suspension:Rear | General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been pr |
| 12/09/2024 | Service Brakes, Hydraulic:Brake Fluid Low Warning: Lamp SAFETY | General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake |
| 24/04/2025 | Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical | General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. |
On the federal record it scores 30/100: 125 owner complaints (41.67 per year on the road) and 4 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 95 of 159 categorised reports.
The 2023 Cadillac Escalade scored 30/100 on the federal record.