104 owner complaints filed with the United States safety regulator · top issue: Engine · verdict CAUTION 64/100
“At highway speed, the engine lifters associated with the Active Fuel Management system failed and caused catastrophic damage throughout the engine. The sudden loss of power on the highway almost caused vehicles traveling behind me to collide.”NHTSA complaint, 2016 Cadillac Escalade owner
“While driving in rush hour traffic, engine completely stopped. We were stranded in traffic for 2 hours until the police came to help push us out of the street. It was 20 degrees and we sat for 4 hours to get towed. After much ado, the dealership stated the following; "Checked and found engine wouldn't crank over, towed vehicle into the shop. Removed inspection cover to access torque convertor bolts, removed bolts eng”NHTSA complaint, 2016 Cadillac Escalade owner
“Experienced loss of electric power steering while driving at 60 MPH on interstate. Had 6 passengers in vehicle at the time and could have crashed if another vehicle was in other lane next to us during steering loss. Steering available for inspection. Have taken vehicle to dealer to fix issue. They diagnosed and replaced Negative and Positive wiring harness to battery; however, vehicle steering loss occurred again”NHTSA complaint, 2016 Cadillac Escalade owner
| Reported | Component | Summary |
|---|---|---|
| 06/09/2019 | Service Brakes, Hydraulic:Power Assist:Vacuum SAFETY | General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pu |
| 08/09/2016 | Air Bags:Frontal SAFETY | General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade E |
| 10/07/2017 | Air Bags:Frontal SAFETY | General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehi |
| 28/04/2016 | Suspension:Front:Control Arm | General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL ve |
On the federal record it scores 64/100: 104 owner complaints (10.4 per year on the road) and 4 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Engine, with 31 of 110 categorised reports.
The 2016 Cadillac Escalade scored 64/100 on the federal record.