144 owner complaints filed with the United States safety regulator · top issue: Power Train · verdict CAUTION 64/100
“On April 30,2026 I was pulling into a parking space and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park with my foot the brake and the gear shifter wouldn't go in to park . The tow truck driver who finally responded was able to lift the rear of the car up to see what was wrong with my car and I was placing it in the back of the he determined the cable for thr”NHTSA complaint, 2014 Cadillac CTS owner
“My 2014 Cadillac CTS has been making what sounded like road noise. After another person road in my car that was not in it daily like I was, they told me how loud it really was. After further investigation, my rear differential has gone out at only 80,000 miles. It’s impossible to drive due to the extreme safety concerns for not only myself but other drivers on the turnpikes and highways.”NHTSA complaint, 2014 Cadillac CTS owner
“The contact owns a 2014 Cadillac CTS. The contact was informed of NHTSA Campaign Number: 20V038000 (Power Train). The vehicle was taken to a dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the recall remedy could not be performed because the transmission and axle had failed and required repair and replacement. The vehicle was not repaired. The manufacturer was made awa”NHTSA complaint, 2014 Cadillac CTS owner
| Reported | Component | Summary |
|---|---|---|
| 07/09/2018 | Seats:Front Assembly:Seat Heater/Cooler | General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters produc |
| 15/05/2014 | Visibility:Windshield Wiper/Washer:Motor | General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then |
| 23/07/2014 | Seats | General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to |
| 19/06/2014 | Power Train:Automatic Transmission | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In th |
| 02/07/2014 | Electrical System:Ignition SAFETY | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should |
| 01/10/2014 | Electrical System SAFETY | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, |
On the federal record it scores 64/100: 144 owner complaints (12 per year on the road) and 6 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Power Train, with 84 of 147 categorised reports.
The 2014 Cadillac CTS scored 64/100 on the federal record.