49 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 82/100
“Vehicle purchased used through Carvana. Battery installed at purchase was approximately 10 years old and later failed, causing starting issues and an instance of power loss while driving that left the vehicle stranded. Battery has been replaced and original battery retained.”NHTSA complaint, 2011 Buick Lucerne owner
“Fuel pump relay is overheating to dangerously high temperatures. At least 211 F degrees. Causes the fuel pump fuse to melt leaving me stranded. Immediate replacement of the 20 AMP fuse is necessary to get the car running again. The fuel pump relay gets really hot even if the AC is not on. Waited for hour and a half in near 100 F degree heat for a tow truck to it home. I’m lucky the car did not catch on fire. I know q”NHTSA complaint, 2011 Buick Lucerne owner
“The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where the front driver's side door handle was replaced approximately 4-5 times. The vehicle was rec”NHTSA complaint, 2011 Buick Lucerne owner
| Reported | Component | Summary |
|---|---|---|
| 23/06/2014 | Electrical System:Ignition SAFETY | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should |
| 05/11/2010 | Electrical System:12V/24V/48V Battery:Cables SAFETY | GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER |
On the federal record it scores 82/100: 49 owner complaints (3.27 per year on the road) and 2 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 23 of 44 categorised reports.
The 2011 Buick Lucerne scored 82/100 on the federal record.