50 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict CAUTION 54/100
“It was in the shop 9/19/24 for the screen going blank while driving causing a safety concern as was unable to tell how fast was going, screen slowly came back on and they found had internal fault and replaced telematics control module. All was fine until July 2026. Picked up from Glen Polk GM in Gainesville Texas 7/15/26 they state reprogramed radio, and USB file. The screen went out 7/19, 7/21, 7/29. 7/31 we drop”NHTSA complaint, 2024 Buick Envista owner
“a software glitch that causes the instrument panel display to intermittently black out or go completely blank. This safety recall (NHTSA Campaign Number 23V744 / GM Recall Number A232424320) impacts the vehicle's electrical system, specifically targeting the Virtual Cockpit Unit (VCU) module. Core Issue & Symptoms Blank Dashboard: The primary symptom is an instrument panel that intermittently blacks out.”NHTSA complaint, 2024 Buick Envista owner
“1. Instrument Panel Display Blackout (NHTSA Recall 23V744000)The Issue: A software bug in the Virtual Cockpit Unit Module (VCU) can cause the instrument panel display to intermittently go blank at vehicle startup or while driving.The Risk: Losing visibility of speed, fuel levels, and critical warning lights increases the risk of a crash.Affected Vehicles: Approximately 6,289 Buick Envista units are affected.The Remed”NHTSA complaint, 2024 Buick Envista owner
| Reported | Component | Summary |
|---|---|---|
| 06/11/2023 | Electrical System: Instrument Cluster/Panel SAFETY | General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go |
On the federal record it scores 54/100: 50 owner complaints (25 per year on the road) and 1 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 26 of 65 categorised reports.
The 2024 Buick Envista scored 54/100 on the federal record.