29 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict BUY 71/100
“The contact owns a 2024 Buick Encore GX. The contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative. The buttons below and around the center console remained operable; however, the contact was unable to see what functions were b”NHTSA complaint, 2024 Buick Encore GX owner
“The contact owns a 2024 Buick Encore GX. The contact stated that while driving at 5 MPH and attempting to stop the vehicle, the instrument panel displayed a blank screen. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Nu”NHTSA complaint, 2024 Buick Encore GX owner
“When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all. Car was towed to the GM Chevrolet in my area where it was fixed previously for transmission module issue. After inspection i”NHTSA complaint, 2024 Buick Encore GX owner
| Reported | Component | Summary |
|---|---|---|
| 06/11/2023 | Electrical System: Instrument Cluster/Panel SAFETY | General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go |
On the federal record it scores 71/100: 29 owner complaints (14.5 per year on the road) and 1 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 18 of 34 categorised reports.
The 2024 Buick Encore GX scored 71/100 on the federal record.