66 owner complaints filed with the United States safety regulator · top issue: Service Brakes · verdict BUY 75/100
“Transmission would not connect with the engine. La Fontaine dealership in Saint Clair. Said I need a new transmission cost $14,000. It has 59823 miles under the vehicle.”NHTSA complaint, 2020 Buick Encore GX owner
“My 2020 Buick Encore GX which has only 30,600 had the "Shift to Park" message appear on the dashboard screen and my car was not turning off properly. I read online that it is a widespread known issue: however, I had to pay 630.14 to fix the GM well know widespread issue so I can turn off my vehicle. This should be covered FREE of charge by GM as they are aware of the issue affecting the 2020 Buick Encore GX.”NHTSA complaint, 2020 Buick Encore GX owner
“My 2020 Buick Encore GX is showing a message with accompanying ding ding sounds "Shift to Park" after I put my car in park. This malfunction will not allow the car to be locked. I see there are many complaints and lawsuits that GM has not attended to. How do we get GM to initiate a recall on something they are and were well aware of.”NHTSA complaint, 2020 Buick Encore GX owner
| Reported | Component | Summary |
|---|---|---|
| 24/09/2020 | Service Brakes SAFETY | General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic b |
| 10/06/2021 | Equipment:Mechanical:Accessory Scissor/Screw/Bottle Jack/Lift:Stand | General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while |
On the federal record it scores 75/100: 66 owner complaints (11 per year on the road) and 2 recall campaigns, 1 touching safety-critical systems.
The most-reported component in NHTSA complaints is Service Brakes, with 21 of 85 categorised reports.
The 2020 Buick Encore GX scored 75/100 on the federal record.