61 owner complaints filed with the United States safety regulator · top issue: Steering · verdict BUY 71/100
“The contact owns a 2019 Audi Q7. The contact stated that while in reverse, the back-over prevention intermittently displayed a black screen. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact researched online and became aware of NHTSA Campaign Number: 25V900000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileag”NHTSA complaint, 2019 Audi Q7 owner
“The starter in my Audi Q7 2019 failed and the car would not start. I was parked in my garage and manually had to put the car in neutral using the tool provided in the trunk and push the car out of the garage until a flatbed tow truck was able to take my car to the shop. If this happened elsewhere, I could have been stranded without the ability to start my car. My car was towed to a certified shop where they confirmed”NHTSA complaint, 2019 Audi Q7 owner
“While driving, the vehicle’s infotainment system suddenly froze and then rebooted on its own. During the reboot, the display was unavailable for several minutes, causing loss of access to navigation, vehicle status information, and warning messages while the vehicle was in motion. This occurred without warning and distracted the driver while driving, creating a potential safety risk.”NHTSA complaint, 2019 Audi Q7 owner
| Reported | Component | Summary |
|---|---|---|
| 20/02/2019 | Suspension:Front:Shock Absorber | Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen. |
| 27/10/2020 | Structure:Body:Roof And Pillars | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash. |
| 16/03/2020 | Steering SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of st |
| 19/02/2020 | Air Bags:Side/Window SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate. |
On the federal record it scores 71/100: 61 owner complaints (8.71 per year on the road) and 4 recall campaigns, 2 touching safety-critical systems.
The most-reported component in NHTSA complaints is Steering, with 10 of 47 categorised reports.
The 2019 Audi Q7 scored 71/100 on the federal record.