49 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict CAUTION 68/100
“2019 Audi Q5 had the hardware fail which controls the rear view camera (controls other functions too) It's known as the MMI and the replaced part says "MIB2 Main-Unit" on the housing. I have the old part that the dealer replaced in my possession. Dealer confirmed the part was broken and would require replacement. not having a rear camera impacts safety in parking lots, backing in to streets etc, as well as increa”NHTSA complaint, 2019 Audi Q5 owner
“My seat belt warning has been going off intermittently. I received an extended warranty from Audi Subject: Seat Occupancy Detection System Limited Warranty Extension extending the warranty for my car. However, when I took it to the dealer they could not replicate the sound. I provided them a video of it happening. They said it was not showing as a fault on the computer and therefore refused to repair the seat under t”NHTSA complaint, 2019 Audi Q5 owner
“A failed (frozen) Turbocharger Wastegate Actuator. An engine warning light came on and engine had less power. It had to be replaced. There was a settled law suit for the same issue covering this item in previous vehicles settled in 2025.”NHTSA complaint, 2019 Audi Q5 owner
| Reported | Component | Summary |
|---|---|---|
| 08/12/2021 | Electrical System:Body Control Module/Bcm SAFETY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam under |
| 05/06/2019 | Wheels:Hub | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach. |
| 19/06/2019 | Air Bags:Frontal:Passenger Side:Inflator Module SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorre |
| 16/10/2019 | Structure:Body | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle. |
| 08/04/2019 | Service Brakes, Hydraulic:Foundation Components:Master Cylinder SAFETY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short. |
On the federal record it scores 68/100: 49 owner complaints (7 per year on the road) and 5 recall campaigns, 3 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 11 of 42 categorised reports.
The 2019 Audi Q5 scored 68/100 on the federal record.