198 owner complaints filed with the United States safety regulator · top issue: Electrical System · verdict AVOID 33/100
“The dashboard displayed a solid red brake light with a flashing warning “stop vehicle safely” light. A professional diagnostic scan confirmed a permanent hard fault on the ABS control Module (J104) and Hydraulic Unit (N55). The vehicle has only 66,755 miles. Independent repair shops cannot service this unit because it requires highly restricted, specialized Audi factory programming and coding software, forcing consum”NHTSA complaint, 2018 Audi Q5 owner
“I was pulling slowly into a parking space at a grocery store, with my right foot on the brake, nearly stopped. Then the car rapidly and suddenly accelerated unintentionally. The car jumped over a bush, a median, rammed into a parked car, pushing it across the next parking lane into a third car. The third car, in turn, bumped a fourth car. Safety: The air bags did not deploy. The potential for significant injury”NHTSA complaint, 2018 Audi Q5 owner
“The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service technician checked power and ground to the control unit and verified good. Attempted calibration for camera, vehicle wou”NHTSA complaint, 2018 Audi Q5 owner
| Reported | Component | Summary |
|---|---|---|
| 01/06/2018 | Service Brakes, Hydraulic:Foundation Components:Disc:Caliper SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on the |
| 05/06/2019 | Wheels:Hub | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach. |
| 16/10/2019 | Structure:Body | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle. |
| 08/04/2019 | Service Brakes, Hydraulic:Foundation Components:Master Cylinder SAFETY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short. |
| 29/12/2016 | Seat Belts:Pretensioner SAFETY | Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal |
| 08/12/2021 | Electrical System:Body Control Module/Bcm SAFETY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam under |
On the federal record it scores 33/100: 198 owner complaints (24.75 per year on the road) and 6 recall campaigns, 4 touching safety-critical systems.
The most-reported component in NHTSA complaints is Electrical System, with 68 of 208 categorised reports.
The 2018 Audi Q5 scored 33/100 on the federal record.